PRIVACY POLICY

Privacy Policy

Effective: July 2025

At DD Luxe, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and share your data in accordance with the New Zealand Privacy Act 2020 and relevant international standards.

1. Information We Collect

We may collect personal information from you when you interact with us, including but not limited to:

Name, contact details (email, phone number)
Health and medical preferences relevant to your travel or procedure
Passport or travel information (where applicable)
Forms, emails, consultations, or communication history

2. How We Use Your Information

We collect and use your personal data for the following purposes:

To coordinate your cosmetic surgery, travel, accommodation, and recovery services
To personalise your client experience
To communicate with you regarding your inquiry, booking, or post-procedure support
To maintain records required for operational, legal, or safety purposes

3. Disclosure to Third Parties

We may share relevant information with:

Medical providers (e.g. clinics, surgeons, nurses)
Travel and recovery partners (e.g. hotels, drivers, recovery staff)
Our contracted service providers (e.g. administrative or marketing support)

We only disclose what is necessary to deliver the agreed services. We will never sell your personal information to any third party.

4. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes secure storage systems, confidentiality agreements, and limited access protocols.

5. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate or outdated information
Request deletion of your data (where lawful and applicable)

To exercise these rights, please email: ddluxetours@gmail.com.

6. International Data Transfers

Where necessary, your data may be securely transferred overseas to third-party providers to facilitate your services. We will ensure that any provider handling your data applies adequate privacy protections.

7. Policy Updates

This Privacy Policy may be updated from time to time. Please refer to the latest version on our website or request a copy via email.

8. Contact Us

For privacy inquiries, data access requests, or complaints, contact:

📧 ddluxetours@gmail.com

📍 Registered in New Zealand